FAQ

 

Can I pick up my order?

For privacy reasons, we don't offer a local pickup service as all orders are packed and shipped from our private residence in the evenings. 

 

Can I call?

If you have any questions at all please email as this is the best way to contact us.

 

Can I visit?

Little Laser Lab is an online-only business, We don’t have a shop front you can visit.

 

Can I buy just sheets from you?

We do not sell sheets or part sheets of any of our materials.

 

Turnaround:

Enjoy our flat rate registered shipping
Please allow up to 5 days for your order to be processed and shipped, then standard postage time frames will apply once your order has been shipped. Please visit Australia Post website direct if you have any queries on the delivery time frame once we have marked your orders as fulfilled and shipped.

All Australian domestic orders will be shipped registered to avoid missing parcels 

We do offer a custom laser cutting service.

Legals

Little Laser Lab designs for small, home-based, business owners and, designers and crafters. Original artwork remains the property of Little Laser Lab and cannot be reproduced in any form.

 

Custom designs supplied by the customer remain the property of the customer and will not be reproduced.

NOT ALLOWED USES
1. You Cannot copy our designs and reproduce using a third party.
2.Little Laser Lab's wholesale supplies may not be resold as wholesale supplies.

ALLOWED USES
Little Laser Lab items may be used in the original form to create jewellery and accessories for retail resale.

 

International orders:

Enjoy our flat rate shipping

Posted regular Airmail with no tracking or insurance - please allow up to 10 days for small orders and up to 30 days for large orders to arrive once posted. Sometimes these time-frames are shorter but once your item has been marked as shipped it is out of our hands.

There are other alternatives for International shipping at the checkout.

International Customs and Duty Charges
Please be aware of your own country's own Import and Duty Taxes before ordering. Little Laser Lab is not responsible for any extra charges incurred when your order arrives at your country.

 

If you have not asked for registered/ trackable post and a parcel goes missing we will not be held responsible, sorry.

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